Address
Ingenieur Lelyweg 8
2031 CD, Haarlem
Damage or defect? Does the Bastard, or one of its accessories, have damage and/or a defect, and are you unsure whether this is covered by the warranty? Of course, we are happy to help out.
Do you have a new Bastard and have you indicated damage and/or defect in a service request? Then we can indicate that you can simply start using your kamado. This does not affect the warranty and further handling of your report.
Phone:
023-2052255
Opening hours:
Mondays through Fridays between 09.00 and 17.00.
SERVICE REQUEST: we do not make statements on this by phone. We need photos of the defect/damage + a copy of your purchase receipt for proper assessment. You can submit a service request for this, and we will reply by e-mail. Please note; a copy of a debit card transaction is no proof of warranty. Thank you for your understanding!
CoC number: 60296356
VAT number: NL853847940B01