Address
Suikersilo-West 2-3-4
1165 MP Halfweg
Netherlands
(Please note, this is not a visiting address)
Damage or defect? Do you have damage and/or a defect to the Bastard, or to one of the accessories, and are you unsure whether this is covered by the warranty? We would of course be happy to look into it with you.
Do you have a new Bastard and have you indicated that you have damage and/or a defect and have you submitted a service request? Then we can indicate that you can simply use your kamado. This does not affect the warranty and the further processing of your report.
Opening hours:
Monday to Friday from 09:00 to 17:00
Telephone:
023-2052255
SERVICE REQUEST: We do not make any statements about warranty handling by telephone. We need photos of the defect/damage + a copy of your purchase receipt for a correct assessment. After submitting a service request, you will receive an answer by email.
Please note: a copy of a PIN transaction does not serve as proof of warranty.
Chamber of Commerce number: 64553183
VAT number: NL855716691B01